In a recent article we talked about using the verification report to improve 1D barcode quality. Doing the same for 2D symbols is not altogether different—mostly the nomenclature is different. Many of the ISO15415 parameters for 2D symbols will be familiar to someone who has worked with linear barcodes.

Matrix symbols such as Data Matrix will nearly always have concerns about data structure, whereas it will only be an issue—or will be a much simpler issue—with some 1D barcodes. While data structure is not parameter in the ISO specification for either type of barcode, it is an important consideration in overall symbol quality. A perfectly printed symbol but with data format errors will fail just as quickly as a poorly printed symbol—in fact it could be worse than a symbol that fails to scan altogether.

The ISO specification for 2D symbols is also concerned with the parameter Symbol Contrast, but this is a very different issue than with 1D barcodes, where the operant assumption has been that the scanner uses 660nm laser light. While most commercial and industrial camera-based scanners also use red spectrum light for 2D symbols, in many cases the “scanner” is a smart phone camera using ambient lighting or sometimes a white spectrum flash. Consequently the concern in 2D symbols is reflectance difference between the symbol and substrate.

Because of its two-dimensional structure, matrix symbols are also subject to axial distortion that can render them unreadable. Symbols that are differentially distorted in the X and T axes are downgraded, as are symbols whose elements do not uniformly fall on grid lines. Such distortions are often the result of attempting to print the 2D symbol as the substrate (carton or package) moves at too high a speed past the inkjet printer, not unlike those distorted, forward leaning images of fast moving cars or trains in early photographs.

Customized QR Code

Fixed pattern damage is an ISO parameter that covers several 2D symbol attributes. Whether a QR Code or a Data Matrix Code, 2D symbols contain certain features that are always present, attributes such as finder patterns or targets and clock track patterns that help the scanner orient itself to the symbol. Quiet Zone is also a fixed pattern and yes, 2D symbols do have quiet zones. QR Code is particularly confusing in this regard since there is an informal acceptance of a smaller, non-spec quiet zone on symbols meant for smart phone scanning. Some verifier manufacturers allow for this in their device configuration area, others simply accept a technically violated quiet zone as acceptable.

Unlike linear barcodes which can have error detection capability through use of check digits, 2D symbols are capable of error correction using algorithms such as the Reed Solomon method. The symbol is downgraded when a significant percentage of the error correction capability is used. Numerous factors can contribute to this. One of the more common with QR Code is the unwise practice of customizing the symbol by imposing logos or other graphics within the symbol. This self-inflicted wound ends up having the opposite effect of what is intended: rather than making it more likely that the QR Code will be scanned by a prospect, it cripples or even kills it.

3db Barcode Testimonial

Our company (an advanced software company) recently worked with Barcode Test to source a barcode verifier.  Not long ago, we were awarded a contract requiring products to be marked with IUIDs in accordance with MIL-STD-130.  For that standard, marking labels must pass a verification test that evaluates many variables (contrast, size, clarity, syntax, modularity, and more).  After a thorough search, we reduced our options to a select few.

In our search for a verifier, the Axicon line caught our attention.  Barcode Test is our regional reseller for this product.   From the beginning, they were very prompt with their responses.  We ended up having a quick call with John Nachtrieb to go over our needs.  John was extremely easy to work with and provided a lot of great information.  He was very knowledgeable on the matter and was quick to offer up a demo unit (free of charge).

Upon receiving the demo verifier and testing it, a few questions arose.  John joined a call with us and answered all our questions.  Ultimately, the Axicon verifier wasn’t the best fit for us, so we shipped the demo back.  John was completely understanding.  A few weeks later, Barcode Test reached back out with another possible verifier for us to try.  While they didn’t sell that brand, they just wanted to help us find the best option that met our needs. They even offered to send us the unit that they have in-house to see if it worked to our liking. 

Barcode Test is truly a great company to work with.  Their service and willingness to help the customer are far beyond what you typically get from other companies.  They are experts in barcode quality assurance and seem willing to help in any way they can (even if that means not getting a sale and recommending another option that better fits the customer’s needs).  If anyone is in the market for barcode verification/scanning services or products, I would highly recommend giving Barcode Test a call.

Regards,

Production Manager