Photo by Hunter Haley on Unsplash

 

The Realistic Return On Investment of a Barcode Verifier

A common, undeniable objection to barcode verifiers is that they are expensive. Compared to a scanner, a verifier is indeed pricey, but the comparison is flawed.  One could argue that a scanner is a tool for making money, like a hammer or a drill. In the hands of a worker, it generates income. The cost of quality control is seen as overhead. However, a verifier will generate many times its initial value. It prevents chargebacks and other liabilities from inaccurate or incorrect barcodes. Another important benefit of verification is the confidence and loyalty good barcodes bring to trading partners in a supply chain.

Verifiers Return on Investment

The return on investment for a verifier may seem imagined, but it is real. Here are some examples.

  • A vendor to a big box retailer was getting chargebacks for bad GTIN14 barcodes on their outer cartons. They acquired an Axicon 7015 verifier for about $4500 and it saved them $5,000 in the first week.
  • An Asian garment manufacturer paid over $25,000 in chargebacks. This was the cost to relabel over bad barcodes on sea freight bound for a major US department store. Axicon verifiers at point-of-departure have eliminated all chargebacks and pay for themselves repeatedly every week.
  • In the first 12 months of ownership, an East Coast soft goods distributor saved $50,000 in chargeback prevention with (2) Axicon verifiers.

    Photo by Marcelo Leal on Unsplash

Verifiers Bring Other Savings Too

Chargebacks are not the only way verifiers pay for themselves. Here are some other cases:

  • A manufacturer of medical supplies used a verifier to find a more reliable way to print barcodes on their infusion bag products.
  • A major medical device company used a verifier to prove that the alleged problem with their barcodes was the fault of the user’s scanners and not the barcodes. The user was chagrined, grateful for the news and impressed with the diligence of the vendor.
  • Pick list barcodes at a Midwest manufacturer were increasingly difficult to scan. The user suspected the 1D barcodes were too long and was getting quotes on a large quantity of new scanners. A verifier pinpointed the problem as poor quality barcodes; the expense of needlessly replacing hundreds of scanners was avoided.

Verify Barcodes at the Source

Keeping poor quality barcodes from escaping does not completely eliminate cost and waste. Even if a chargeback is averted, the bad barcodes must still be replaced. The ideal place for barcode verification is where—and when—the barcodes are printed. Bad barcodes detected during printing can be corrected with minimal wasted time and material.

Photo by russn_fckr on Unsplash

Axicon 1D verifiers can be used as a reflectance densitometer, to test the color combinations for the barcode and its background—even before the barcode has been printed. When the customer insists on a questionable barcode color scheme, a sign-off can save the printer from later regret—and save the account if the customer can be convinced to heed the savvy printer’s warning. That’s the work of a great vendor, and it is often rewarded with loyalty.

3db Barcode Testimonial

Our company (an advanced software company) recently worked with Barcode Test to source a barcode verifier.  Not long ago, we were awarded a contract requiring products to be marked with IUIDs in accordance with MIL-STD-130.  For that standard, marking labels must pass a verification test that evaluates many variables (contrast, size, clarity, syntax, modularity, and more).  After a thorough search, we reduced our options to a select few.

In our search for a verifier, the Axicon line caught our attention.  Barcode Test is our regional reseller for this product.   From the beginning, they were very prompt with their responses.  We ended up having a quick call with John Nachtrieb to go over our needs.  John was extremely easy to work with and provided a lot of great information.  He was very knowledgeable on the matter and was quick to offer up a demo unit (free of charge).

Upon receiving the demo verifier and testing it, a few questions arose.  John joined a call with us and answered all our questions.  Ultimately, the Axicon verifier wasn’t the best fit for us, so we shipped the demo back.  John was completely understanding.  A few weeks later, Barcode Test reached back out with another possible verifier for us to try.  While they didn’t sell that brand, they just wanted to help us find the best option that met our needs. They even offered to send us the unit that they have in-house to see if it worked to our liking. 

Barcode Test is truly a great company to work with.  Their service and willingness to help the customer are far beyond what you typically get from other companies.  They are experts in barcode quality assurance and seem willing to help in any way they can (even if that means not getting a sale and recommending another option that better fits the customer’s needs).  If anyone is in the market for barcode verification/scanning services or products, I would highly recommend giving Barcode Test a call.

Regards,

Production Manager