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We often get inquiries about poorly grading barcodes, or barcodes that fail to scan with a verifier, but scan just fine with a smartphone or scanner.

What does a scanner or a smartphone tell you about a barcode. Here is the complete list:

  • The barcode decoded, or…
  • The barcode failed to decode

That’s it.

Verifying with a Scanner

Here is the complete list what you don’t know about a barcode scanned with a scanner :

  • You don’t know if the barcode data is correctly formatted for its application
  • You don’t know if the barcode is already failing or nearly failing the ISO print quality standard. It either scans or it doesn’t. Most applications require at least a C grade.
  • You don’t know if the barcode will scan on other brands or types of scanners. Laser scanners behave differently from CCDs and camera-based scanners.
  • You don’t know if an older or newer scanner than yours will have the same results as yours

Verifying with a Smartphone

Using a smartphone is even worse. You don’t know all of the above, plus:

  • You don’t know if a scanner can see the barcode if it is printed in color and/or against a colored background. Your smartphone uses white light or ambient light. A scanner doesn’t.
  • You don’t know if the quiet zones are intact
  • You don’t know if the barcode is the correct type for the application.
  • You don’t know if the barcode has the correct dimensional properties

Using a scanner or smartphone to verify a barcode only provides one thing: false confidence. Is that really what you want when there is so much liability with a bad barcode?

Liability

How much liability is there?

  • Some retailers fine suppliers up to $5 for each unreadable barcode.
  • What would it cost to remake all the bad barcodes—and the cost of the labor to affix them? Imagine a shipment of seasonal shirts from Vietnam in a sea freight container of 40,000 of them.
  • What does it cost when a barcode disrupts the launch of a regulated product, like a drug or medical device?
  • What is the cost when a bad barcode disrupts the recall of contaminated food, a dangerous child’s toy, or a defective medical device? Some people are sickened. Some die.
  • What does production downtime cost when a bad barcode halts manufacturing, breaks a supply chain, or pollutes an inventory system with incorrect information?
  • What is the value of lost future sales due to reputational damage?

It’s quick and easy to manage that risk. We can help.

3db Barcode Testimonial

Our company (an advanced software company) recently worked with Barcode Test to source a barcode verifier.  Not long ago, we were awarded a contract requiring products to be marked with IUIDs in accordance with MIL-STD-130.  For that standard, marking labels must pass a verification test that evaluates many variables (contrast, size, clarity, syntax, modularity, and more).  After a thorough search, we reduced our options to a select few.

In our search for a verifier, the Axicon line caught our attention.  Barcode Test is our regional reseller for this product.   From the beginning, they were very prompt with their responses.  We ended up having a quick call with John Nachtrieb to go over our needs.  John was extremely easy to work with and provided a lot of great information.  He was very knowledgeable on the matter and was quick to offer up a demo unit (free of charge).

Upon receiving the demo verifier and testing it, a few questions arose.  John joined a call with us and answered all our questions.  Ultimately, the Axicon verifier wasn’t the best fit for us, so we shipped the demo back.  John was completely understanding.  A few weeks later, Barcode Test reached back out with another possible verifier for us to try.  While they didn’t sell that brand, they just wanted to help us find the best option that met our needs. They even offered to send us the unit that they have in-house to see if it worked to our liking. 

Barcode Test is truly a great company to work with.  Their service and willingness to help the customer are far beyond what you typically get from other companies.  They are experts in barcode quality assurance and seem willing to help in any way they can (even if that means not getting a sale and recommending another option that better fits the customer’s needs).  If anyone is in the market for barcode verification/scanning services or products, I would highly recommend giving Barcode Test a call.

Regards,

Production Manager