The Importance of Barcode Quality

Barcodes that fail to scan, or scan incorrectly are a nuisance and an expense. But the damage they do goes much deeper. Consider two recent FDA recalls.

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Case #1 Novum IQ Syringe Pump

The manufacturer, Baxter Healthcare Corporation, is recalling this device which FDA identified as a Class 1 recall, a risk of serious injury or death. The problem is a software glitch that causes the pump to incorrectly calculate dosage. The recall includes all serial numbers produced in 2023.

Case #2 Single-Use Syringes

Leakage and an unknown black material inside syringes made by Fresenius Medical Care have led to an FDA Class 1 recall. Almost 12.5 million Sanxin Single User Sterile Syringes were involved.

 

Here is another situation where the barcode can make a difference.

During the manufacturing process at Medtronic, a quantity of McGrath Mac laryngoscopes failed to pass inspection and were isolated. Unfortunately, they were subsequently stolen. The manufacturer issued a public safety notification, and the FDA issued a Class 1 recall.  Nearly 6,000 devices were affected.

Why is barcode quality important? The barcode on a medical device identifies not just the product, but the date and place of manufacture, the serial and lot or batch number, the production date and expiration, and a host of other important attributes. If the barcode does not work right, a recall would be much less targeted, and far more disruptive and expensive.

Dangerous, defective products often look identical to products that work perfectly. Only the barcode can identify a recalled product and distinguish it from a valid one, and only if that barcode works right.

While it is true that a barcode verifier seems to be expensive, the larger truth is that they pay for themselves. Barcode verifiers prevent the expense of a broken supply chain and disappointed trading partners. They prevent the potential harm a defective medical device can inflict, and they can even prevent incorrect bedside dosing and the liability of wrongful death. Compared to that, the cost of a barcode verifier is negligible.

Barcode-Test LLC

Questions or comments? Contact us here. Or download our free Step by Step Guide to Barcode Quality.

3db Barcode Testimonial

Our company (an advanced software company) recently worked with Barcode Test to source a barcode verifier.  Not long ago, we were awarded a contract requiring products to be marked with IUIDs in accordance with MIL-STD-130.  For that standard, marking labels must pass a verification test that evaluates many variables (contrast, size, clarity, syntax, modularity, and more).  After a thorough search, we reduced our options to a select few.

In our search for a verifier, the Axicon line caught our attention.  Barcode Test is our regional reseller for this product.   From the beginning, they were very prompt with their responses.  We ended up having a quick call with John Nachtrieb to go over our needs.  John was extremely easy to work with and provided a lot of great information.  He was very knowledgeable on the matter and was quick to offer up a demo unit (free of charge).

Upon receiving the demo verifier and testing it, a few questions arose.  John joined a call with us and answered all our questions.  Ultimately, the Axicon verifier wasn’t the best fit for us, so we shipped the demo back.  John was completely understanding.  A few weeks later, Barcode Test reached back out with another possible verifier for us to try.  While they didn’t sell that brand, they just wanted to help us find the best option that met our needs. They even offered to send us the unit that they have in-house to see if it worked to our liking. 

Barcode Test is truly a great company to work with.  Their service and willingness to help the customer are far beyond what you typically get from other companies.  They are experts in barcode quality assurance and seem willing to help in any way they can (even if that means not getting a sale and recommending another option that better fits the customer’s needs).  If anyone is in the market for barcode verification/scanning services or products, I would highly recommend giving Barcode Test a call.

Regards,

Production Manager