Axicon verifiers are feature rich and responsive to customer needs

Axicon products have been a part of our products catalog for quite a while, and yet we had only begun to understand the broader range of capabilities their products offer to customers. Being here has been like drinking from the proverbial fire hose: Axicon verifiers are richly featured and keenly attentive to customer needs.

This is a company built on communication—both within the organization as well as with the global base of customers they have created over the years. Soon that family will include office in Moscow and Mumbai which join offices in the UK, Netherlands, Germany, France, Spain, South Africa China and US offices in Ohio and California. When you listen to as broad a base of customers as this, interesting things are bound to happen.

Axicon customers drive their business

What are Axicon customers saying, asking, requesting, demanding? Axicon is careful not to divulge sensitive customer information, but they are surprisingly forthcoming about what they’re working on.

As successful as the current range of linear verifiers has been, Axicon engineers are working on the next generation of linear verifiers to improve how the data is collected and interpreted—in other words, how to make a better linear verifier.

Axicon is working on a dramatic new linear verifier

Sound ironic in a world where 2D is taking over? Not for Axicon. They already have arguably the best 2D verifiers in the world. Those products will be scheduled for upgrade, but right now Axicon is focused in the linear verifiers. That’s how success becomes the result of innovation—and restraint. But it doesn’t mean that Axicon is ignoring new auto-id technologies: they are also working closely in RFID and have some interesting niche products in a processing application.

And of course Axicon is continuing to innovate and lead in mature niches. For example they offer only verifier in the world for pharmacode symbols (aka PCE or Laetus).

Axicon “secret sauce”

What is the “secret sauce” that has made Axicon the leading global barcode expert company? It’s really no secret, the key ingredients are innovation and communication.

 

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3db Barcode Testimonial

Our company (an advanced software company) recently worked with Barcode Test to source a barcode verifier.  Not long ago, we were awarded a contract requiring products to be marked with IUIDs in accordance with MIL-STD-130.  For that standard, marking labels must pass a verification test that evaluates many variables (contrast, size, clarity, syntax, modularity, and more).  After a thorough search, we reduced our options to a select few.

In our search for a verifier, the Axicon line caught our attention.  Barcode Test is our regional reseller for this product.   From the beginning, they were very prompt with their responses.  We ended up having a quick call with John Nachtrieb to go over our needs.  John was extremely easy to work with and provided a lot of great information.  He was very knowledgeable on the matter and was quick to offer up a demo unit (free of charge).

Upon receiving the demo verifier and testing it, a few questions arose.  John joined a call with us and answered all our questions.  Ultimately, the Axicon verifier wasn’t the best fit for us, so we shipped the demo back.  John was completely understanding.  A few weeks later, Barcode Test reached back out with another possible verifier for us to try.  While they didn’t sell that brand, they just wanted to help us find the best option that met our needs. They even offered to send us the unit that they have in-house to see if it worked to our liking. 

Barcode Test is truly a great company to work with.  Their service and willingness to help the customer are far beyond what you typically get from other companies.  They are experts in barcode quality assurance and seem willing to help in any way they can (even if that means not getting a sale and recommending another option that better fits the customer’s needs).  If anyone is in the market for barcode verification/scanning services or products, I would highly recommend giving Barcode Test a call.

Regards,

Production Manager